DEKO Rechargeable Electric Wine Opener
RETURNS POLICY
Our returns team aims to make your experience as easy and seamless as possible. Items can be returned within 30 days from purchase date. Items must be returned in original packaging with all accessories included. If packaging is not available, your item cannot be processed for a return.
Instead of returning items you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability. Every return has a carbon footprint. So just tell us what went wrong, send along a pic, and we’ll give you your money back in full. Then if possible you can donate your product to a local charity or recycle it.
If you wish to make a return, please contact us to receive a return form. Returns made without a form may experience a delay in process.
Rest assured, you’ll never be charged a restocking fee for your return! A one-time Courtesy Replacement can be offered if available in our inventory.
All items purchased are eligible for free return shipping.Â
We do our best to cover you when things don’t go as planned. If you receive an item that is damaged or defective, please contact our customer support team within 30 days to assist with a refund or an exact replacement, if the item is currently available. Images of the damaged/defective product are sometimes required. In most cases, we will ask for these items to be returned to our facilities, but we will assist with the return and shipping costs.
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SHIPPING
1-Day and 2-Day Shipping
FAQ's
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